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FAQs by topic
Cards and Digital Wallets
- How can I find out more about the new card designs?
- What should I do if my Visa Debit card is lost or stolen?
- What do I do if I forget or want to reset my Visa Debit card PIN?
- How do I change my default card for Apple Pay transactions to my ubank card?
- How much does it cost to use Apple Pay or Google Pay?
Using my accounts
- Can I send money directly from my Save account to another bank?
- How can I open another Save account?
- How do I change the name used on my account(s)?
- Can I reorder or hide my accounts?
- How do I dispute a transaction on my account?
- Why can’t I see the location and merchant details on some of my transactions?
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