What should I do if my Visa Debit card is lost or stolen?
You should immediately report your card lost or stolen in the ubank app. We’ll cancel your existing card and order you a new one right away.
Navigate to ‘Cards’ and swipe to the card you need to replace. Next, tap on ‘Replace card’ and follow the prompts.
If you don’t have access the ubank app, you can also give us a call on 13 30 80 (or +612 9070 0202 if you’re overseas). We’re available 24/7 to help with security issues.