What should I do if I suspect someone has used my card to make a fraudulent purchase?
If you suspect a fraudulent transaction has been made using your Visa Debit card, you should immediately report your card as stolen via the ubank app or online banking. You can also notify us by calling 13 30 80 or +61 2 9070 0202 if you’re overseas. We’re available 24/7 to help with card security issues.