ubank FAQs

Info on current ubank products

What do I need to set up a passkey?

Your passkey unlock methods available to log in to the Ubank app is configured by your iOS or Android device settings.

To set up a passkey with Ubank you must:

  • Have a device that supports and is upgraded to iOS 16 or later / Android 9 or later
  • Update to the latest version of the Ubank app
  • Make sure you’ve set a screen lock (like fingerprint or Face ID) on your device
  • To use face or fingerprint, make sure you allow this in your device settings
  • For iOS, turn on ‘AutoFill Passwords and Passkey’ in your device settings and make sure to have one AutoFill method turned on
  • For Android, have autofill service enabled in the passwords & accounts settings

 

Explore more on how to add a passkey as a login for the Ubank app.